Tuesday, November 30, 2010

Triangle Business Journal Story on RLCB Call Center, 5 Jobs for Blind Employees

Excerpted from the Triangle Business Journal. Pictures and the full story are available online at the Triangle Business Journal site.

The Raleigh Lions Clinic for the Blind, which these days goes by the name RLCB, is doing its part to create jobs for the blind, thanks in part to a new contract with a 72-year-old national nonprofit.

RLCB has hired five sight-impaired workers in an expansion of its Raleigh call center operation to service the new contact with the National Industries for the Blind.

“With the jobless rate among the blind now running at about 70 percent, any job created is substantial,” says agency spokeswoman Sharon Giovinazzo.

The call center, which employs around 15 and contracts with a number of business clients for short-term jobs,was tapped by the Alexandria, Va.-based NIB to handle national calls for SKILCRAFT products sold to federal agencies and the U.S. Department of Defense [through the AbilityOne Program/JWOD]. The center will also handle customer fulfillment, including
catalog requests and distribution of brochures and sales collateral, under the deal.

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